Our quality objectives

Our quality objectives

• To provide our customers with products and services that meet or exceed their requirements and expectations

• To provide our customers with the right quantity of the right product at the right time and in the right place

• To ensure the quality of delivered materials, commodities, and equipment through the careful selection, assessment, and supervision of our suppliers

• To use processes and structures that are as efficient as possible

• To recognize risks relating to the development, production, marketing, and use of our products and services as early as possible, to take these risks into account when designing products, and to provide customers and suppliers with prompt information about such risks

The following principles are central to the implementation of our quality policy:

• The customer is the main focus of our business activities.

• Each of our employees is responsible for the quality of his or her own work.

• We do not accept any faults and do not pass any faults on to the customer.

• The prevention of faults takes priority over the rectification of faults.

• We constantly check, assess, and improve our business activities, processes, and management system.

• We firmly believe in ongoing training and further education.